Hilton Garden Inn Jacksonville Airport, Jacksonville - Reviews, Room Options & Prices 2025

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About the Hotel

13503 Ranch Road, Jacksonville, Florida, United States of America, 32218

Hilton Garden Inn Jacksonville Airport, a 3-star hotel in North Jacksonville, offers 111 air-conditioned accommodations with streaming TV and EV charging stations. The pet-friendly property features complimentary parking, WiFi, and a 24-hour airport shuttle service.

Modern Room Amenities

Rooms at Hilton Garden feature MP3 docking stations, LCD TVs, and ergonomic work desks with desk-level outlets. Each accommodation includes a microwave, mini-fridge, Neutrogena bath items, and complimentary HBO.

All-Day Dining Options

The Great American Grill serves breakfast buffet with cooked-to-order omelets and dinner daily. The Pavilion Pantry provides 24-hour access to microwaveable meals.

Pool and Business Center

The Hilton Garden Inn maintains an outdoor swimming pool, fitness center, and spa tub. Business travelers can utilize 2,250 square feet of conference space and a 24-hour business center with computer workstations.

Airport Area Location

Located quarter-mile east of Jacksonville International Airport, the hotel provides access to River City Marketplace within 2 minutes. Corporate offices of Anheuser-Busch, Kraft, and Jacksonville Zoo are within 15.5 miles.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom King Suite

Max:

4 persons

42 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Queen Room

Max:

4 persons

35 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Jacksonville 10.4 mi

Airports

Jacksonville International (JAX) 2.6 mi

St Augustine (UST) 44.1 mi

Train

Amtrak Station-JAX 9.1 mi

Union Station 10.8 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Convenient Onsite Dining

“I didn't stay at this hotel, but I stopped by for dinner and was pleasantly surprised by the flat bread pizza they offered. The bartender was friendly and the drink I had was refreshing. It was a perfect spot for a quick bite, showcasing the versatility of their dining options.” view full review

Comfortable and Clean Rooms

“I appreciated the spaciousness and cleanliness of my room, which also featured a Keurig coffee machine. It provided a nice touch for my morning routine. The views from my room were great as well, making my stay quite enjoyable.” view full review

Tech-Friendly Room

“I was thrilled to find that the TV in my room offered YouTube and Netflix options. It was fantastic to unwind with my favorite shows after a long day. The technology available made my stay even more enjoyable.” view full review

Relaxing Bed Experience

“Despite hearing some complaints about the beds, I found mine to be quite comfortable. It was firm yet offered the right support for a restful night's sleep after a busy day. I woke up refreshed and ready for my next adventure.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Elevator
ATM/Cash machine
Electric vehicle charging station

Sports & Fitness

Fitness center

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Sun terrace
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

13503 Ranch Road, Jacksonville, Florida, United States of America, 32218

Map view

13503 Ranch Road, Jacksonville, Florida, United States of America, 32218

City landmarks

Church

Grace Baptist Church

2100 ft

Mall

River City Market Place

4700 ft

Mall

Walmart Supercenter

1.0 mi

Hollywood Theaters

1.4 mi

Church

Oceanway Congregational Holiness Church

1.6 mi

Church

First Baptist Church of Oceanway

1.7 mi

Church of God

1.7 mi

Church

Northview Baptist Church

1.8 mi

Church

Oceanway Assembly of God Church

1.9 mi

Amusement Park

Oceanway Community Center

1.9 mi

Gallery

Sky Gallery

2.1 mi

Museums

Haskell Gallery

2.1 mi

Gator Pond

2.5 mi

Advent Christian Church

2.5 mi

Believers in Christ Christian Center

2.6 mi

Northside Bible Church

2.7 mi

San Mateo Baptist Church

2.8 mi

Church

Crossroads Baptist Church

2.8 mi

Anheuser-Busch Brewery

3.0 mi

2145 Arnold Rd

Seaton Creek Historic Preserve

3.0 mi

Jax Raceways

2.9 mi

Pleasant Park Church

3.1 mi

Church

Pecan Park Baptist Church

3.1 mi

Nearby

Church

Grace Baptist Church

1700 ft

Restaurants

Dunkin'

1600 ft

1084 Airport Rd Ste A

Denny's

2.0 mi

1071 Airport Road 14697 Duval Rd

Subway

2100 ft

840 Nautica Dr River City Marketplace Ste 121

Zaxby's

1900 ft

1372 Airport Rd

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

7.4

Location

8.6

Service

7.8

Dining

6.6

Bryan

United States of America, March 2025

6.2/10

My stay at the Hilton Garden Inn Jacksonville Airport was solid overall. The friendly staff truly made my experience enjoyable, especially Cliff, who was exceptionally accommodating. However, I found the breakfast to be a bit underwhelming, considering the typical quality I expect from Hilton properties.

Rooms

7.0

The room I stayed in was clean and spacious, featuring comfortable bedding that made for a pleasant sleep. However, I noticed some aspects like the lighting could use improvement. It felt a little dreary at times.

Service

9.0

The service was commendable, with staff like Josh and Cliff providing proactive support during my stay. They were responsive and willing to help with any needs, making my experience feel more personalized.

Location

8.0

I appreciated the hotel's proximity to the airport and a variety of dining options nearby. It was convenient for my travel needs and made getting around Jacksonville easy.

Dining

6.0

While I did not partake in the breakfast, I did find the dinner menu somewhat limited. The options were decent but didn't stand out, which was a bit of a letdown given the overall quality of the hotel.

Facilities

7.0

The hotel offered several convenient facilities, including a quick shuttle service to and from the airport, which was very helpful. However, I did find some areas in need of attention, like the cleanliness of the pool.

Anne

United States of America, February 2025

6.0/10

My stay at Hilton Garden Inn Jacksonville Airport had its ups and downs. On one hand, the staff were friendly and the hotel was clean. On the other hand, the check-in experience was quite frustrating, and the breakfast options left much to be desired.

Rooms

6.0

The room I stayed in was generally clean, though it had a bit of a moldy smell upon arrival. The bed was comfortable, but I expected a King and got a Queen instead, which was a bit disappointing.

Service

5.0

While most of the staff were friendly, my check-in process was confusing and inconsistent. There seemed to be a lack of clarity regarding payment options, which added to my stress during arrival.

Location

8.0

The hotel is conveniently located near the airport, making it a suitable option for travelers. There are also several dining options within a short distance, which I found very helpful.

Dining

5.0

Breakfast was far from ideal; it was too slow and the food was overcooked. I was expecting better offerings, especially since I'm a Hilton Honors member.

Facilities

6.0

The hotel had some good amenities, including free parking and a decent fitness center. However, the cleanliness of some common areas fell short of expectations.

Walter

United States of America, February 2025

7.2/10

My stay at the Hilton Garden Inn Jacksonville Airport was a mix of great moments and a few bumps. While I loved the cleanliness and comfort of my room, some issues with the service at the bar left me wanting. The convenient location near the airport was a definite plus, and the breakfast options were delicious, but I hoped for a more consistent dining experience.

Rooms

9.0

The room was spacious and incredibly clean. I slept really well thanks to the comfortable bedding, and the Wi-Fi was very good too.

Service

7.0

I found the front desk staff to be very friendly and helpful. However, I did have a slower experience at the bar, which colored my overall impression of the service.

Location

9.0

The hotel's proximity to the airport can't be beat. Plus, it’s a short drive to some nice restaurants, which made dining out easy.

Dining

8.0

Breakfast was a treat with plenty of options like made-to-order omelettes and waffles. Though the variety could improve during dinner hours, the morning spread was definitely a highlight.

Facilities

8.0

The hotel had great amenities like a well-maintained fitness center and excellent coffee available. The outdoor areas were lovely for just relaxing.

Henry

United States of America, December 2024

5.4/10

I had a pleasant stay at Hilton Garden Inn Jacksonville Airport. The staff were incredibly friendly and helpful, especially Antney, who came to my rescue when I had a reservation issue. My room was clean and spacious, but the lighting could have been better. Overall, it was a comfortable experience, and I would consider returning.

Rooms

8.0

The room was nice and spacious with a lovely view of the pool area. However, the lighting was quite poor, making it feel a bit dreary. There was also an issue with the Keurig coffee machine, but I appreciated the fresh coffee available in the lobby.

Service

10.0

The front desk staff were attentive and went above and beyond, particularly Antney, who corrected my reservation issues promptly. The service during breakfast was fast and efficient, which I really appreciated.

Location

9.0

The location was ideal for my trip, being so close to the airport. It made traveling much easier, and there were several great dining options nearby.

Dining

9.0

I enjoyed the breakfast offerings, which were some of the best I've had at a Hilton Garden Inn. The service was quick, and the dining area was pleasant to be in. While I didn't have dinner at the hotel, the light options looked appealing.

Facilities

7.0

Facilities were good overall. Housekeeping kept everything clean, and I liked that there was a fitness center available. However, I found the snack purchase process a bit inconvenient with a long line at the front desk.

Jerry

United States of America, December 2024

5.2/10

I recently stayed at the Hilton Garden Inn Jacksonville Airport, and while I was impressed with the comfortable beds and friendly staff, my experience was marred by breakfast issues. The hotel is newly renovated and clean, which I appreciated, but the breakfast service was slow and unorganized, leading to a frustrating start to my day. Overall, I had a decent stay, but I hope the breakfast situation improves soon! 😊

Rooms

7.0

The room was clean and spacious, but the lighting was quite poor, which made it feel dreary. The carpet could use a deep cleaning, and the bathroom had some minor issues with space and function.

Service

8.0

The staff were incredibly friendly and eager to help, which made my stay much more pleasant. However, the breakfast needs more attention to speed and organization.

Location

9.0

The hotel's location next to the airport was a major plus for me, making it a convenient choice for my travel needs. It also had access to great dining options nearby.

Dining

5.0

While I enjoyed the ambiance of the dining area, my breakfast experience fell short. Although there were some good offerings, the wait time for cooked items was unacceptable.

Facilities

6.0

The hotel had good amenities like a fitness center and a pool, but the cleanliness of the pool area was lacking. Overall, I felt the facilities could benefit from some better maintenance.